Cleaning Policies

Marice Recruitment Agency Ltd (MRA) is committed to protecting the privacy and security of all personal information collected during recruitment, onboarding, and employment processes.

We comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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Data We Collect

We collect personal data only where necessary for:

• Recruitment and compliance checks
• DBS processing and training verification
• Employment and payroll administration
• Client placement and shift management

This may include:

• Identity information
• Contact details
• Employment history
• References
• Right-to-work documents
• DBS checks
• Training records
• Health information relevant to work

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How We Protect Data

MRA protects personal data through:

• Secure digital storage systems
• Restricted staff access controls
• Encrypted data systems
• Confidentiality agreements
• Staff data protection training

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Data Retention

• Successful applicants: retained during employment plus legal retention periods
• Unsuccessful applicants: retained for up to 12 months unless deletion is requested

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Your Rights

You may request access, correction, deletion, restriction, or transfer of your personal data at any time.

Contact:
📧 info@maricerecruitment.co.uk

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve your experience. Marice Recruitment Agency Ltd uses cookies in compliance with UK GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

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2. Cookie Consent Management

When you first visit our website, a cookie consent banner will appear. This banner allows you to:

• Accept all cookies – approve all cookie types for full functionality
• Reject non-essential cookies – only essential cookies will be used
• Customize preferences – choose which cookie types you consent to
• Manage preferences – change your cookie choices at any time via the "Manage cookie preferences" link

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3. Types of Cookies We Use

Essential Cookies (Always Enabled)

These cookies are necessary for the website to function properly and cannot be disabled. They include:

• Session cookies – manage user login sessions
• Security cookies – prevent fraud and malicious attacks
• Compliance cookies – record cookie consent preferences
• Navigation cookies – maintain user preferences during browsing

Expiry: Typically expire when you close your browser or after a short period (e.g., 1–7 days)

Analytics Cookies (Optional)

These cookies help us understand how visitors use the website, which pages are popular, and where users may have difficulties. Providers include:

• Google Analytics – tracks page visits, user behavior, and traffic patterns
• Hotjar – records user interactions via session recordings and heatmaps

Expiry: Usually 6–12 months
Purpose: Improve website performance and user experience

Functional Cookies (Optional)

These cookies enhance your experience by remembering your preferences and settings for future visits. They include:

• User preferences – remember your selected theme or language
• Location data – remember your region or office location
• Session data – retain form information during your visit

Expiry: Up to 1 year
Purpose: Personalise your experience

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4. No Advertising or Marketing Cookies

MRA does not use third-party advertising or marketing cookies. We do not track your activity across other websites or share your data with advertising networks.

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5. Managing Your Cookie Preferences

Via Our Cookie Banner

Click the "Manage cookie preferences" link in the cookie consent banner at the bottom of the page to adjust your preferences at any time.

Via Browser Settings

Most browsers allow you to control cookies through settings. Please note that disabling cookies may affect website functionality. Instructions for common browsers:

• Chrome
• Firefox
• Safari
• Edge

Opt-Out Links

• Google Analytics Opt-Out
• Hotjar Opt-Out

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6. Third-Party Cookies

Our website may include content or services from third parties that set their own cookies:

• Google Fonts – for typography
• Bootstrap CDN – for UI components
• Font Awesome – for icons
• YouTube – if embedded video content is present

These third parties have their own privacy policies. We recommend reviewing them if you have concerns about their data practices.

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7. Data Security & Retention

Your cookie preferences are:

• Stored securely in your browser's local storage
• Never transmitted to external servers
• Retained for 365 days or until you clear your browser data
• Protected from unauthorised access

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8. GDPR & Legal Compliance

Marice Recruitment Agency Ltd complies with the following legislation:

• UK General Data Protection Regulation (UK GDPR) – requires explicit consent for non-essential cookies
• Privacy and Electronic Communications Regulations 2003 – requires opt-in consent for tracking cookies
• ePrivacy Directive (2002/58/EC) – restricts the use of cookies for marketing
• Data Protection Act 2018 – governs UK data protection

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9. Withdrawal of Consent

You can withdraw or modify your cookie consent at any time by:

• Clicking "Manage cookie preferences" in the cookie banner
• Clearing your browser cookies and revisiting the website
• Contacting us at info@maricerecruitment.co.uk

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10. Updates to This Policy

This cookie policy may be updated from time to time to reflect changes in our practices or legal requirements. We recommend reviewing this policy periodically. If you continue to use the website after changes are posted, you are deemed to accept those changes.

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11. Contact Us

Marice Recruitment Agency Ltd (MRA)
📧 Email: info@maricerecruitment.co.uk
📞 Phone: 020 8013 1881
🏢 Company No: 16386679

Website: www.maricerecruitment.co.uk  ·  Email: info@maricerecruitment.co.uk  ·  Phone: 020 8013 1881

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1. Introduction

Marice Recruitment Agency Ltd is committed to protecting the privacy and security of the personal information we collect.

This Privacy Policy explains how we collect, use, store, share, and protect personal data in compliance with:

• UK GDPR
• The Data Protection Act 2018
• Employment and healthcare regulatory standards

By engaging with MRA as an applicant, worker, client, website visitor, or partner, you confirm that you understand and consent (where required) to the practices described in this policy.

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2. What Personal Data We Collect

We collect different types of personal data depending on your interaction with MRA.

a. Job Applicants & Workers

• Full name, date of birth, address and contact details
• Right-to-work documentation
• Passport or photo identification
• Qualifications and training certificates
• Employment history and references
• DBS certificate information
• Health information relevant to work fitness
• Emergency contact details

b. Clients (Care Homes, Supported Living, NHS etc.)

• Business contact details
• Organisation and role information
• Contract and billing details
• Communication records

c. Website Visitors

• IP address
• Cookies (where applicable)
• Contact form submissions

We collect only the information necessary to fulfil our recruitment, compliance, and contractual obligations.

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3. How We Use Your Personal Data

For Job Seekers & Workers

• Assessing suitability for employment
• Conducting compliance checks (DBS, right to work, references)
• Managing placements and employment records
• Scheduling shifts and assignments
• Payroll, HR and training management
• Safeguarding and regulatory compliance

For Clients

• Providing staffing services
• Contract management
• Communication and support
• Invoicing and payments

For Website Users

• Responding to enquiries
• Improving website functionality

MRA does not sell personal data.

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4. Legal Basis for Processing

MRA processes personal data under the following legal bases:

• Contractual necessity (employment, placements, agreements)
• Legal obligations (DBS checks, safeguarding, right-to-work checks)
• Legitimate interests (operating recruitment services)
• Consent (where explicitly required)

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5. Sharing Your Information

We may share personal data with:

• Healthcare providers and staffing clients
• DBS and authorised background check organisations
• Training and compliance partners
• Payroll and HR service providers
• Law enforcement or safeguarding authorities where legally required
• Professional advisers and auditors

Data sharing always follows UK GDPR requirements and is limited to what is necessary.

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6. Data Storage & Security

We store personal data securely using restricted systems and encrypted storage. Security measures include:

• Password-protected systems
• Encrypted data storage
• Restricted staff access
• Staff data protection training
• Regular security reviews

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7. Data Retention

We retain data only as long as necessary for legal and operational purposes.

• Applicant/employee records: up to 6 years after last engagement
• Compliance records (DBS/right-to-work): as legally required
• Client contracts and billing data: up to 7 years
• Website contact enquiries: up to 12 months

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8. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict processing
• Withdraw consent (where applicable)
• Request data portability
• Object to processing

Requests can be submitted at any time by contacting:
📧 info@maricerecruitment.co.uk

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9. International Transfers

MRA does not transfer personal data outside the United Kingdom unless adequate legal safeguards are in place.

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10. Cookies

Our website may use cookies to improve user experience and website functionality. Cookie preferences can be managed through browser settings.

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11. Contact Us

Marice Recruitment Agency Ltd (MRA)
📧 Email: info@maricerecruitment.co.uk
📞 Phone: 020 8013 1881

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12. Updates to This Policy

This policy may be updated periodically to reflect legal or operational changes. Updated versions will be published on the MRA website.

What We Collect

We may collect:

• Name, address and contact information
• CV, work history and qualifications
• Right-to-work and identification documents
• DBS and safeguarding information
• Reference details
• Training certificates
• Relevant health information related to fitness for work

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Why We Collect It

Applicant data is processed to:

• Assess suitability for roles
• Verify compliance (legal, DBS and training requirements)
• Match candidates to client placements
• Provide recruitment updates and communication

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Lawful Basis

MRA processes applicant data based on:

• Legal obligation
• Contractual necessity
• Legitimate business interests
• Consent where required

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Information Sharing

Data may be shared with:

• Care homes and supported living providers
• NHS clients
• DBS and verification organisations
• Training and compliance partners
• Payroll service providers

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Retention

Applicant data is normally stored for up to 12 months unless you request earlier deletion.

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Your Rights

You may request access, correction or deletion of your data.
Contact:
📧 info@maricerecruitment.co.uk

General Health & Safety Principles

MRA is committed to ensuring, so far as is reasonably practicable, the health, safety and welfare of all agency workers placed in warehouse and logistics environments. All workers must:

• Follow all site-specific health and safety induction instructions
• Wear appropriate PPE at all times on site
• Follow manual handling procedures and use mechanical aids where provided
• Report hazards, near-misses and incidents immediately to site management and MRA
• Not operate machinery or equipment without proper authorisation and training
• Follow fire evacuation procedures for the specific site
• Comply with the Health and Safety at Work Act 1974 and all applicable regulations

Reporting Incidents

All incidents must be reported to on-site management and to MRA within 1 hour of a serious incident. RIDDOR reporting requirements apply where applicable.

Contact

MRA Health & Safety contact: info@maricerecruitment.co.uk  |  020 8013 1881

General Safeguarding Principles

MRA is fully committed to safeguarding and promoting the welfare, safety, dignity and rights of all workers and individuals in environments where our staff are placed. All MRA staff share responsibility for recognising, responding to and reporting safeguarding concerns.

Reporting a Concern

If you have an immediate safeguarding concern:

• If someone is in immediate danger — call 999
• Contact MRA Safeguarding Lead: britebille@maricerecruitment.co.uk | 020 8013 1881
• Inform on-site management immediately
• Record factual information: what happened, date, time, people involved

Whistleblowing

MRA encourages staff to report concerns about unsafe practice without fear of retaliation, protected under the Public Interest Disclosure Act 1998. Contact: britebille@maricerecruitment.co.uk

Marice Recruitment Agency Ltd operates an equal opportunities policy and is committed to providing fair recruitment practices.

• No discrimination based on race
• No discrimination based on gender
• No discrimination based on disability
• No discrimination based on religion
• No discrimination based on age

All candidates are assessed solely on their skills, experience and qualifications.